CONVOLAB

Enterprise Chat Management

All in one chat platform for your organization

Feature Highlights

Live Chat &
Agent Management

Respond to all your chat channels within the platform. Get notifications when your chatbot needs human support.

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Chatbot Logic Management

Manage chatbot logic with flow visualization. Integrates with your enterprise system using our flow-based integration tool.

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Chat Messages & Content Management

Easily change chatbot messages or even product & promotion through content management system specifically designed for business users.

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Chat Marketing &
Segmentation

Segment your audience and select the right message for each of them. Create custom rich menu based on their segment.

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Feedback & Survey

Gather feedback and survey to understand your customers. Track such feedbacks and survey back to responsible agents or chatbot.

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Analytics & Report

Understand how your customers interact with your chatbot at a glance. Measure marketing campaign response - from popular response analysis to custom built report according to your need.

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ConvoLab Platform

All in one chat platform for your enterprise

ConvoLab Service

Best end to end chat services with more than 50 chatbot project experience.

ConvoLab offers chatbot and chat user expertise based on our unique expertise across multiple industries such as insurance, banking, retail, FMCG and brands

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